6 Retail Updates you Need to Know Today

While we’re mildly concerned another week has come and gone (seriously, how is it mid-June already?!) – we’re excited by all the things happening in the retail tech space at the moment. This week proved just as busy as last, so, to kick off the weekend here are our top 6 updates. 

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1) Ted Baker goes virtual

Fashion retailer, Ted Baker, is foraying into a brave new world with its latest virtual store. Much like Google Street View,  customers can digitally explore the store and purchase items of interest by double clicking them. Through doing this, Ted Baker aims to create a more immersive e-commerce experience: http://goo.gl/oEZDSW

2) Smart shopping

A recent article by Retail Dive, shines a light on the smartphone’s growing role in e-commerce. Retail Dive reports, “Worldwide, smartphones logged 18% of all e-commerce orders, up 59% from 2014, while laptops and desktops were down 10% year over year to 66%. Tablets took in 16% of orders around the world, up 3% from 2014.” You can have a read here – happy shopping folks! http://goo.gl/Vidy1O

3) Amazon considering crowdsourced delivery

Amazon is reportedly looking at ordinary people to deliver packages to customers.The Journal reports that Amazon’s shipping costs jumped 31% last year, while sales only grew 19.5%.  While this project is still in very early stages and there are significant logistical issues to overcome, it would cut shipping costs for the company: http://goo.gl/KTH9e6

4) Uber delivery affected by Californian ruling

This week the California Labour Commission ruled that Uber drivers are classified as employees rather than contractors. This ruling impedes the company’s plans to implement merchant delivery, as they now need to juggle the needs of their new employees as well as the logistics of various e-commerce businesses: http://goo.gl/6xUQko

5) Facial-recognition hits a roadblock 

When used in a retail context, facial recognition software can be employed to identify both shoplifters and customers. However this has sparked a debate, with privacy advocates concerned the technology is invasive and sidesteps basic human rights. These advocates have walked away from a government-run negotiation with industry players – designed to answer concerns. The groups said, “At a base minimum, people should be able to walk down a public street without fear that companies they’ve never heard of are tracking their every movement. Unfortunately, we have been unable to obtain agreement even with that basic, specific premise.”  http://goo.gl/LD9pYv

6) The smartphone’s newest utility

Apple and Google Android have made the decision to categorise their respective mobile wallets as a smartphone utility – putting their tech on the same level as cameras, maps and weather. This means the mobile payment platforms will not require downloading and will be available on smartphones from day dot. This bold move is clearly designed to endear the technology to users – whether it will pay off is another question: http://goo.gl/yP99Lr

 

 

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